Last Updated: June 3, 2026

At EZ Stitch Digitizing, we are committed to protecting your personal information and maintaining absolute transparency regarding how your data is handled. This Privacy Policy outlines the specific types of information we collect, how it is utilized, and the robust security protocols we employ to protect your rights.

1. Information We Collect

To successfully process your custom requests and maintain your account, we collect the following data categories:

Identity & Contact Data: Your name, email address, and account contact preferences.

Asset & Transaction Data: Order details, technical production parameters, and the digital artwork/design files you upload for optimization.

Payment Metadata: Transaction confirmations and basic tokenized references (note: we never store raw financial details).

Technical & Analytics Data: Device parameters, IP addresses, browser configurations, and interaction logs captured via standard web cookies.

2. How We Use Your Information

We process your data strictly to execute our service deliverables and optimize your user experience:

Fulfillment: Generating and delivering your completed embroidery files and vector assets.

Communication: Sending time-sensitive updates regarding your order status, active technical revisions, and final delivery notifications.

Optimization: Upgrading website functionality, interface responsiveness, and overall service quality.

Support Desk: Troubleshooting file compatibility issues and responding to support inquiries.

3. Payment Architecture & Third-Party Processors

All financial transactions executed on our platform are processed securely by our designated third-party payment processor and their verified global financial partners.

  • Your payment data is fully encrypted and handled entirely by our payment processor, subject to their own privacy policy and security standards.
  • EZ Stitch Digitizing never captures, views, or stores your raw credit card numbers, banking credentials, or sensitive financial details on our local servers.
  • All payment processing operates under industry-standard PCI-DSS compliance protocols to ensure your financial data is protected at every stage of the transaction.
  • We utilize industry-standard analytics integration frameworks (such as Google Analytics) to monitor traffic trends. These platforms handle strictly anonymized data metrics.

4. Design File Confidentiality Guarantee

We respect your intellectual property. All source artwork, vector graphs, brand logos, and proprietary layouts submitted to our portal are treated as strictly confidential trade assets.

  • We will never share, resell, repurpose, or publicly showcase your designs in promotional portfolios without your explicit, written consent.
  • Your files are quarantined in secure cloud storage environments accessible only by the specific digitizing engineers assigned to your project.

5. Cookie & Tracking Protocols

Our platform uses cookies to streamline your workflow:

Essential Cookies: Required for system authentication, persistent shopping carts, and fundamental security.

Analytics Cookies: Used to observe system performance and interface usage metrics.

You can modify your browser settings to decline non-essential cookies at any time. Please note that disabling essential cookies may alter your experience or restrict access to certain interactive checkout capabilities.

6. Data Lifecycle & Retention

To provide seamless support for re-orders, machine adjustments, and backup requests, your design assets and communication logs are retained securely for up to 12 months following delivery.

Upon reaching this threshold, files are automatically and permanently purged from our primary production environment unless you explicitly purchase or request extended cloud archiving.

You retain the right to request early, permanent deletion of your data assets at any point.

7. International Data Operations

As a global digital agency, our server nodes, processing infrastructure, and production teams operate across multiple international jurisdictions. By utilizing our portal and submitting your data, you acknowledge and consent to the secure cross-border transfer and processing of your metrics within this secure framework.

8. Your Data Rights

Under global privacy standards, you maintain full control over your digital footprint. You have the right to request:

Access: Review a comprehensive summary of the specific personal data we hold.

Rectification: Correct any inaccurate profile details or out-of-date information instantly.

Erasure: Order the permanent, irreversible destruction of your profile data and underlying design files.

Portability: Request an additional archive copy of your active order files at any point within your 12-month retention window.

To exercise any of these security rights, please file a request directly with our compliance officer at info@ezstitchdigitizing.com.

9. Contact & Administration

For privacy-specific inquiries, data compliance reviews, or general support, reach out to our administration channels:

Data Compliance Email: info@ezstitchdigitizing.com

Official Web Address: ezstitchdigitizing.com

10. Affiliate Marketing & Third-Party Tracking

EZ Stitch Digitizing participates in affiliate marketing programs. Some pages on this website contain affiliate links — tracked URLs that identify us as the source of a referral to a third-party retailer or product.

What this means for your data:

  • When you click an affiliate link on our site, a tracking cookie may be placed on your device by the affiliate network or merchant. This cookie records that you arrived at their site via our referral.
  • This tracking is handled entirely by the third-party affiliate network — not by EZ Stitch Digitizing directly. We do not receive or store any personal data about you as a result of a click.
  • If you make a purchase after clicking an affiliate link, the merchant shares a confirmation of the sale with the affiliate network, which then calculates and records our commission. No personally identifiable information about you is passed to us in this process.

Affiliate networks we work with:

We currently participate in, or may participate in, the following affiliate programs. Each network operates under its own privacy policy, which we encourage you to review:

  • Awin Affiliate Network — Privacy Policy available at awin.com
  • Amazon Associates Program — Privacy Policy available at amazon.com

11. Affiliate Tracking Cookies

In addition to the cookies described in Section 5, affiliate tracking cookies may be set on your device when you interact with affiliate links on our site.

Affiliate Tracking Cookies: Placed by third-party affiliate networks (Awin, Amazon Associates) when you click a product link. These cookies track whether a purchase is made so that the correct commission can be attributed. They do not store personally identifiable information and are controlled entirely by the respective affiliate network.

These cookies typically remain active for 30 days from the date of your click, after which they expire automatically.

You may opt out of affiliate tracking cookies by declining non-essential cookies in your browser settings or via any cookie consent tool present on this site. Please note that opting out does not affect the price you pay for any product — it simply means we would not receive a commission if you make a purchase.

12. FTC Compliance & Earnings Disclosure

In accordance with the United States Federal Trade Commission (FTC) guidelines on endorsements and material connections, we disclose the following:

  • EZ Stitch Digitizing earns commissions from qualifying purchases made through affiliate links on this website.
  • These commissions are paid by the merchant or affiliate network and do not add any cost to your purchase.
  • Our content recommendations, product reviews, and stabilizer guides represent our honest professional opinion and are not influenced by affiliate commission rates.
  • A full explanation of our affiliate relationships is available on our dedicated Affiliate Disclosure page at ezstitchdigitizing.com/affiliate-disclosure/

This Privacy Policy was last updated on June 3, 2026 and supersedes all previous versions. Sections 10, 11, and 12 were added to reflect our participation in affiliate marketing programs.