FAQ’s

FAQ’s2025-02-25T12:57:38+00:00
What services do you offer?2025-02-25T12:56:58+00:00

We specialize in embroidery digitizing and vectorizing services, transforming your designs into high-quality files ready for printing or stitching.

How does the ordering process work?2025-02-25T12:49:41+00:00

You can place an order by sending us your design via email at ezsticthdigitizing1@gmail.com. We will review your design and provide a quotation. Once you confirm, we’ll get to work!

What is your turnaround time?2025-02-25T12:50:20+00:00

We strive for quick turnaround times. Typically, we complete most orders within 24-48 hours, depending on the complexity of the design.

Do you offer discounts for new customers?2025-02-25T12:50:56+00:00

Yes! We offer a $5 discount on your first order of designs up to 5 inches.

What file formats do you accept?2025-02-25T12:53:43+00:00

We accept various file formats, including JPEG, PNG, and PDF. If you have a different format, feel free to ask!

In which formats will I receive my completed design?2025-02-25T12:54:04+00:00

You will receive your completed design in the format of your choice, including popular embroidery formats like DST, PES, and EXP.

What if I’m not satisfied with the final design?2025-02-25T12:54:28+00:00

Customer satisfaction is our priority. If you’re not happy with the design, please let us know, and we’ll work with you to make any necessary adjustments.

How do you handle payments?2025-02-25T12:54:51+00:00

We accept payments through PayPal and Payoneer. Payment details will be provided once your order is confirmed.

Can you provide samples of your previous work?2025-02-25T12:55:14+00:00

Absolutely! You can view our portfolio on our social media pages or request samples via email.

Do you offer bulk order discounts?2025-02-25T12:55:33+00:00

Yes, we offer discounts for bulk orders. Please contact us for more details.

How can I contact you for further inquiries?2025-03-10T09:49:51+00:00

You can reach us at info@ezstitchdigitizing.com or through our social media channels. Additionally, you can use our live chat feature during specific hours for immediate assistance!

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